Add Nanobot Customer Service

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About Add Nanobot Customer Service

一個基於 Model Context Protocol (MCP) 的智慧客服 RAG 伺服器。本工具允許 AI 客戶端（如 Cursor、Claude Desktop）透過標準化 Tool 呼叫直接檢索平台的操作說明、常見問題與遊客須知知識庫。具備嚴格的防瞎掰機制，查無資料時誠實告知，確保 AI 客服回答的百分之百準確性。

#nanobot

Config

Add this server to your MCP-compatible client using the configuration below.

{
  "mcpServers": {
    "nanobot-customer-service": {
      "command": "python",
      "args": [
        "mcp_server.py"
      ],
      "env": {
        "PYTHONUNBUFFERED": "1"
      }
    }
  }
}

Tools

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Overview

What is Add Nanobot Customer Service?

Add Nanobot Customer Service is a Model Context Protocol (MCP) server built with Python and FastMCP. It transforms local knowledge base documents (RAG system) into standardized AI tools that can be called directly by AI clients such as Cursor and Claude Desktop, enabling accurate retrieval of platform operation information.

How to use Add Nanobot Customer Service?

Add the provided JSON configuration snippet to your AI client’s configuration file, adjusting the Python and script absolute paths as needed. The server runs the mcp_server.py script and exposes a search_customer_service_docs tool.

Key features of Add Nanobot Customer Service

Provides a single tool: search_customer_service_docs
Queries platform usage info, FAQs, and customer service documentation
Built-in anti-hallucination guardrails prevent unsupported guesses
Returns honest “no results” when nothing is found
Designed for integration with Cursor and Claude Desktop

Use cases of Add Nanobot Customer Service

AI assistants answering platform operation and feature questions
Automated customer service responses based on curated knowledge base
Reducing hallucinated answers when handling user inquiries about platform rules
Enabling AI clients to retrieve accurate documentation without manual lookup

FAQ from Add Nanobot Customer Service

What does the `search_customer_service_docs` tool do?

It searches the knowledge base for platform usage information, frequently asked questions, and customer service documents. AI must call this tool when users ask about platform operations or visitor guidelines.

How is Add Nanobot Customer Service configured?

Add the JSON configuration shown in the README to your AI client’s mcpServers section, specifying the path to mcp_server.py and a Python interpreter.

Does Add Nanobot Customer Service prevent AI hallucinations?

Yes, it includes strict anti-hallucination guardrails. If no matching document is found, the tool will honestly report that no information is available rather than guessing.

What are the runtime dependencies?

The server requires Python and the FastMCP library, as it is built on the FastMCP architecture.

Which AI clients are supported?

The server is designed for MCP-compatible clients such as Cursor and Claude Desktop.

Frequently asked questions

What does the `search_customer_service_docs` tool do?

How is Add Nanobot Customer Service configured?

Add the JSON configuration shown in the README to your AI client’s `mcpServers` section, specifying the path to `mcp_server.py` and a Python interpreter.

Does Add Nanobot Customer Service prevent AI hallucinations?

Yes, it includes strict anti-hallucination guardrails. If no matching document is found, the tool will honestly report that no information is available rather than guessing.

What are the runtime dependencies?

The server requires Python and the FastMCP library, as it is built on the FastMCP architecture.

Which AI clients are supported?

The server is designed for MCP-compatible clients such as Cursor and Claude Desktop.

Comments

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